At VR Trading Company, we respect and value the privacy of our customers, partners, and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, services, or business communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Business Information: Company name, GST details, or trade license information (if applicable).
- Website Usage Data: IP address, browser type, device information, and pages visited on our site.
- Communication Data: Any information you provide when contacting us via forms, email, or phone.
2. How We Use Your Information
Your information is used for:
- Processing and fulfilling orders.
- Communicating with you regarding inquiries, orders, or services.
- Improving our website, products, and services.
- Sending updates, offers, or newsletters (if you opt-in).
- Ensuring compliance with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: Logistics partners, payment gateways, or IT support providers.
- Legal Authorities: When required by law or to protect our rights, safety, or business interests.
4. Data Security
We implement appropriate security measures (technical, administrative, and physical) to protect your data against unauthorized access, misuse, or disclosure.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal requirements).
- Opt-out of marketing communications.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.